How to Fix an iPhone Stuck in Recovery Mode

Share
An iPhone displays the recovery-mode cable-and-computer screen on a tabletop.

Your iPhone is stuck in recovery mode, which is why it shows a cable pointing to a computer instead of starting normally. Force-restart it first; if the recovery screen returns, connect it to Finder, Apple Devices, or iTunes and choose **Update** before **Restore**. Update usually attempts to preserve your data, while Restore erases the iPhone.

Is your iPhone really stuck in recovery mode?

The recovery-mode screen shows a cable pointing to a computer, sometimes with an address for Apple’s support site. It commonly appears after an interrupted update, a failed restore, or another problem that prevents iOS from starting.

A cable pointing to a computer appears on the iPhone screen, and the phone will not start normally.
Symptom

Recovery mode is different from a frozen Apple logo. A frozen logo shows only the Apple symbol and may respond to a force restart. A black screen may mean the battery is empty, the display is not working, or the phone is powered off. DFU mode is a deeper, lower-level state with no image on the screen; it is not the normal first step here.

If the cable-and-computer screen returns after every restart, the iPhone is in a recovery loop. That does not automatically mean your data is gone, but repeated failed starts can point to an iOS, cable, port, storage, battery, or other hardware problem.

An iPhone displays the cable pointing to a computer that identifies recovery mode.

Try these safe fixes before restoring your iPhone

These steps apply to iPhones running supported versions of iOS. You can use a Mac with Finder, a Windows PC with the Apple Devices app, or a Windows PC with iTunes where Apple Devices is not available. You need permission to install or update the computer software; Administrator access may be required on Windows. You do not need sudo for these iPhone steps. A force restart does not intentionally erase the phone. If a computer has already started installing an update, keep the cable connected.

Before restarting, make the connection as reliable as possible:

  • Use a known-good Lightning or USB-C cable that supports data, not only charging.
  • Connect directly to the computer, not through a hub, keyboard, monitor, or loose adapter.
  • Try another USB port and, if available, another trusted Mac or PC.
  • Check the iPhone port for visible lint or damage. Do not insert metal objects or liquid into it.
  • If the battery may be empty, connect the iPhone to power briefly before trying again.

Then use the force-restart steps for your model. No computer command or Administrator access is needed.

  1. For an iPhone 8 or later, including iPhone SE (2nd generation and later), press and quickly release Volume Up, press and quickly release Volume Down, then press and hold the Side button until the Apple logo appears.
  2. For an iPhone 7 or iPhone 7 Plus, press and hold the Side button and Volume Down together until the Apple logo appears.
  3. For an iPhone 6s or earlier, including iPhone SE (1st generation), press and hold the Home button and Side or Top button together until the Apple logo appears.

Release the buttons when the Apple logo appears. The iPhone may take a little while to start. If it reaches the Home Screen, the immediate problem is resolved; still check charging, Wi-Fi, cellular service, and your data. If the recovery screen returns, continue with Update rather than repeating the force restart indefinitely. If a computer says an update is in progress, leave the cable connected and wait.

Use Update first, then Restore only if necessary

Connect the iPhone directly to the computer and open the software that manages it. On a Mac using macOS Catalina or later, open Finder and select the iPhone in the sidebar. On a Windows PC, open Apple Devices; use iTunes if Apple Devices is not installed or your setup still uses iTunes. The computer should say that the iPhone is in recovery mode and offer Update and Restore.

  1. Choose Update first. This downloads and reinstalls iOS while attempting to preserve your personal data.
  2. Keep the iPhone connected while the computer downloads and installs the software. The download can take a while, and the iPhone may leave the recovery screen during the process.
  3. If the download takes long enough for the iPhone to leave recovery mode, put it back into recovery mode and select Update again rather than switching immediately to Restore.

Do not choose Restore unless you accept that the iPhone may be erased. Restore removes the current contents of the phone and installs a fresh copy of iOS. You can recover data afterward only if it exists in an iCloud or computer backup, or is already synced to services such as iCloud Photos or Contacts.

Update is the safer first choice because it attempts to keep your data. If Update completes, the iPhone should restart. If the computer reports that the update could not be completed, first try a different certified data cable, USB port, and computer. The exact message varies; a failed update can result from a damaged connection, security software interfering with communication, insufficient computer storage, or a phone problem.

Restore is the next software step when Update repeatedly fails, iOS is too damaged to start, or you have a current backup and are prepared to erase the phone. Confirm the backup situation before selecting it. If the phone contains irreplaceable data with no backup, stop before Restore and contact Apple Support or a reputable repair provider; a restore may remove the only accessible copy.

How to tell whether recovery mode is fixed

The recovery screen should disappear, the Apple logo should appear, and the iPhone should reach the passcode screen or setup screen. After Update, your apps and data should normally still be present. After Restore, the phone will usually show the setup process and require activation.

Check the result in this order:

  1. Wait for the iPhone to start without pressing buttons or disconnecting it.
  2. Enter the passcode if requested. If the phone reaches the Home Screen, open a few apps and confirm that cellular service, Wi-Fi, charging, and touch input work.
  3. Connect it to Finder, Apple Devices, or iTunes again. It should appear as a normal iPhone rather than one in recovery mode.
  4. If you restored it, complete setup and sign in with the Apple Account previously used on the phone if Activation Lock is requested.

If the recovery screen returns, change one connection variable—such as the cable, USB port, or computer—and try Update once more. If the computer shows an error during the update, record the exact message or error number before trying anything else. A single error may be caused by the connection; the same error across multiple known-good cables and computers is more concerning.

Do not keep disconnecting the iPhone during an active update. If it repeatedly exits recovery mode and returns, or the computer cannot keep a stable connection, treat that as a recovery loop and check for hardware trouble instead of repeatedly selecting Restore.

When the recovery loop points to a hardware problem

Software repair is less likely to solve the problem when the connection itself is unreliable or the iPhone has physical damage. A worn cable can power the iPhone while failing during data transfer, so replace the cable and try another computer before arranging service.

Service is a sensible next step if:

  • Several known-good data cables and USB ports produce the same update failure.
  • The connector feels loose, the port is visibly damaged or packed with debris, or the computer repeatedly connects and disconnects.
  • The iPhone was dropped, exposed to liquid, became unusually hot, or stopped charging before the recovery loop began.
  • The battery will not hold a charge, the phone shuts off during an update, or it restarts continuously at the Apple logo.
  • Update fails repeatedly with different computers, or Restore also fails with unexplained or changing error numbers.
  • The iPhone remains in recovery mode after a successful-looking installation.

Do not open a wet or swollen phone, keep charging a device that becomes dangerously hot, or force a cable into a damaged port. Apple Support or an Apple service provider can assess the port, battery, and internal hardware. A reputable independent repair provider may also help, especially when data preservation matters, but explain that you want diagnosis before any erase or restore. Repeated restores will not repair a damaged port, failing storage, battery fault, or board-level problem, and they can remove data that might otherwise have been recoverable.

Conclusion

Try the model-specific force restart, then use a reliable connection and choose **Update** before **Restore**. If Update keeps failing, the iPhone loops, or it shows signs of physical or battery trouble, stop before another restore and arrange a hardware assessment. Once it starts normally, make a fresh iCloud or computer backup.

Frequently Asked Questions

Will recovery mode erase everything on my iPhone?

Entering recovery mode or force-restarting the iPhone does not intentionally erase it. **Update** usually attempts to preserve data, while **Restore** erases the phone and reinstalls iOS.

What if my iPhone leaves recovery mode before the update finishes?

Put it back into recovery mode, reconnect it, and choose **Update** again. Keep the cable connected while the computer downloads or installs the software.

Can I fix recovery mode without a computer?

Sometimes a force restart is enough. If the cable-and-computer screen returns, you generally need Finder, Apple Devices, or iTunes to attempt an **Update** or **Restore**.

Why does my iPhone keep returning to recovery mode?

A damaged cable or port, interrupted communication, battery trouble, corrupted iOS, or another hardware fault can cause a recovery loop. Try one reliable connection with **Update**; if the loop continues, seek service.

Read more